Differential is a specialist consultancy in organisational and digital transformation.
The key focus is on ‘engineering’ the right business and digital architecture for fast-moving start-ups and large companies ready for transformation.
The company has significant experience in these fields. Much of this work necessitates new approaches to information technology and its architectural design to take full advantage of the rapid changes in the technological landscape over the last 3 to 5 years.
At Differential, we specialise in transforming complex value and process chains to deliver meaningful and measurable operational improvements. The more intricate the process and the more stakeholders involved, the greater the opportunity for impact — and that’s where we thrive.
We move organisations beyond bespoke, siloed systems toward cohesive decision-support platforms that enable all participants to operate as one. In the past, this kind of integration was nearly impossible. Today, thanks to technologies like on-demand cloud computing, open APIs, mobile networks, GPS, and smartphones, it’s not only possible — it’s commercially viable.
Our approach centres around platform thinking: building shared digital ecosystems that unify stakeholders, streamline operations, and create real-time visibility across the entire chain. The more complex the environment, the more powerful the platform approach becomes.
This transformational strategy — and the architectural capability to implement it — is Differential’s core service.
We also understand that business and process improvement is an ongoing journey. Sustained innovation requires an engaged, aligned organisation focused on the right metrics and guided by meaningful feedback.
This can be especially challenging when supply chains involve independent businesses — such as dealers, freight forwarders, and logistics providers. Differential helps organisations design the right operating models and define KPIs that matter. From there, we enable data acquisition and turn it into actionable insights shared across the network.
Our platform-based approach lays the foundation for effective benchmarking and continuous improvement — ensuring every stakeholder can participate in driving lasting change.
